How to Safely Drop Off Wildlife

Posted May 11, 2023 by Tayelor, Communications Coordinator


Hundreds of injured and orphaned wildlife patients arrive at Wildlife Rescue due to window and car strikes, nest disturbances, and natural and human disturbances.

Below is your step-by-step guide that takes you through the process of dropping off rescued animals.

Found an animal in distress?

  • If, at any time, you are unsure what to do please call (604-526-7275) or email (wildlife@wildliferescue.ca) our Support Centre for advice on how to handle injured wildlife. Never attempt to handle anything dangerous such as a bird of prey or bat yourself.
  • If you are going to handle small songbirds or waterfowl, we suggest wearing gloves and a mask for the safety of animals and yourself. Use a cardboard box with small ventilation holes and a completely secure top. Place a towel inside and put the animal on the towel, closing the top quickly and securely. Place a towel over the box.

Dropping off at Wildlife Rescue:

  • Please call our Support Centre to notify us prior to arriving.
  • Our drop off hours vary seasonally, but our Helpline is available to answer questions from 9:00-3:00 pm daily, 7 days a week.

If you plan to drop wildlife at the centre during operating hours, please follow these instructions:

  • Proceed to 5216 Glencarin Drive, on the south shore of Burnaby Lake
  • Please park in any of the parking spots in either parking lot.
  • Follow the signage to our Admissions Centre where Wildlife Rescue personnel will guide you on next steps.

If you plan to drop wildlife at the centre after operating hours, please follow these instructions:

  • Proceed to 5216 Glencarin Drive, on the south shore of Burnaby Lake
  • When you are within sight of the end of Glencarin Drive you will notice the Administration Building on your left with the clearly marked Intake Shed to the left of the stairs.
  • Please park in any of the parking spots in either parking lot.
  • Place your bird in a secured and ventilated box on the shelf inside the Intake Shed.
  • Completely fill out the front side of the white intake form (located on the clipboard) so we know where the bird was found and what happened to it.
  • Place the form under the box.
  • Ensure the door to the Intake Shed is securely closed when you depart.
  • Please consider donating to help care for the patient you have found here.



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