Let your career SOAR with Wildlife Rescue!

Are you interested in being part of a PURPOSE-DRIVEN team with a passion for animals and wildlife?

Do you want to join a fast-growing organization making a big impact in BC?

We are looking for a Volunteer Coordinator to join our team.

Position Profile

The Volunteer Coordinator supports the effective delivery and continuous improvement of Wildlife Rescue’s Volunteer Program. Working closely with the Volunteer Program Manager, the role oversees volunteer data and reporting, maintains program systems, identifies trends and opportunities, and supports volunteer retention, scheduling, and engagement.

This is a great opportunity for an organized, analytical and people-focused professional to contribute to a high-quality volunteer program and meaningful outcomes.

Position Type

32 hours per week, permanent, in-person at our Burnaby location

Compensation

$21.00- $24.00 per hour, depending on experience and expertise.

Start date

September 7, 2026 – anticipated

Who YOU are

You are organized, detail-focused and thrive on turning great administration into meaningful impact. You enjoy working with data, databases, spreadsheets and reports—and spotting trends and opportunities that help a program grow.

You’re equally comfortable building strong relationships, coordinating and planning, tracking performance and improving processes. Most importantly, you bring curiosity, initiative and fresh ideas, and are excited to contribute to a mission-driven organization that puts its values into action every day.

Who WE are

Established in 1979, the Wildlife Rescue Association of BC is a leader in wildlife rehabilitation and is committed to educating the public about peaceful coexistence with wildlife. Based in Burnaby, BC, we are Western Canada’s busiest wildlife rehabilitation centre, admitting over 5,000 animal patients each year.  

The Wildlife Rescue Association of BC is located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh speaking peoples. We are grateful for the opportunity to be on this beautiful, shared territory.  

Our Volunteer Program

Our Volunteer Program currently supports around 200 active volunteers who contribute over 17,000 hours per year across a wide range of roles including animal care, helpline, admissions, videography, photography, communications, outreach, and more. The Volunteer Program is a dynamic, boots-on-the-ground operation that runs 365 days a year with seasonally adapting hours of operation.

Employee Perks and Benefits:

• Professional development funding and opportunities for career growth
• Starting paid vacation of 3 weeks
• A competitive extended medical and dental benefits plan, which includes:
  
  • Teladoc medical services
  • Employee Life Insurance
  • Travel protection outside of Canada
  • Access to paramedical services (counselling, chiropractic, massage therapy, and more).

Highlight of Key Responsibilities

• Maintain, audit and manage an up-to-date volunteer database (Better Impact).
• Develop and update Standard Operating Procedures and program materials.
• Prepare reports and analyze volunteer program data and KPIs.
• Develop and implement strategies to improve volunteer engagement, recognition and retention
• Manage and update volunteer schedules.
• Support the day-to-day operations of a busy non-profit organization.
• Respond to inquiries from prospective and current volunteers.
• Gather and monitor volunteer feedback and turn findings into actionable recommendations.
• Serve as a member of the Health and Safety Committee.
• Collaborate with the volunteer program team and other departments to improve processes and support ongoing projects.

Key Qualifications & Experience

• Minimum 2 years of experience in administration, program coordination, volunteer management, or a related field.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent communication, organizational and time management skills.
• Ability to motivate and work with a diverse group of people.
• Proficiency in MS Office.
• Knowledge of Better Impact or similar database is an asset.
• Experience working with volunteers is an asset.
• Flexibility to work evenings and weekends, as required.

We are seeking the right fit for our team and encourage all interested candidates to apply.

Please Note

All candidates must be willing to obtain a criminal record check in accordance with policy.

WRA is an Equal Opportunity Employer committed to Diversity, Equity, and Inclusion. If you need assistance or an accommodation, please contact us at recruitment@wildliferescue.ca.

To Apply

Please submit your cover letter and resume as a single PDF using our online form.

https://app.smartsheet.com/b/form/019f1adaa2ee7808a13ad18f756ac5ba

If you have any questions, please contact us at recruitment@wildliferescue.ca.

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